At Angel Media Limited (trading as “Doctor Voice”) we are committed to respecting and protecting your privacy. This policy explains when and why we collect personal data about people who visit our website, how this data will be used, the circumstances under which it may be disclosed to others and how it is kept secure.
This policy may be changed from time to time in order to be in line with UK legislation, and it is up to date as at May 2017. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to [email protected], or contacting Anthony Wade at 3 Mills Studios, Three Mill Ln, London E3 3DU
Who are we?
Angel Media Limited specialises in getting the most out of the human voice. We coach singers, speaking professionals and any other groups or individuals who want to achieve the most out of their voice through private sessions. training courses and speaking engagements.
Angel Media Limited also specialises in writing and producing a wide variety of music, and coaches others in relation to perfecting the craft of song/music writing.
How do we collect information from you?
We collect information from you in the following ways:
- When you visit our website
- When you enter your details onto our website
- When you purchase tickets for one of our events
- When you purchase a session with us
- When you join our social media pages at Facebook, Instagram,YouTube or Twitter
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. We do not collect information about payment methods from you, which are held by our third party payment processors. At present, all payments are received via PayPal who specialise in secure online capture and processing of credit/debit card transactions. We also accept bank transfers for individual sessions, outside of this website.
How is your information used?
We may use your information to:
- Send you confirmation of bookings that you have made
- Carry out services that you have contracted to purchase from us
- Send you communications which you have requested and that may be of interest to you such as our newsletters or details of upcoming events.
- Seek your views or comments on our services
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Please be reassured that we will not release your information to third parties beyond Angel Media Limited for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
We collect all payments for sessions PayPal, who have their own secure online payment pages, who specialise in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us. We also collect payments by way of cash, or bank transfer, which are not processed through this website. We do not store any payment information that is collected in this way.
You have a choice about whether or not you wish to receive information from us. We only hold data from individuals who have previously come to us for consultations, or those that have visited our website and positively opted in to receive communications from us. We will not use or process your data for any other purpose, unless required to do so by law, nor will your data be kept for longer than is necessary.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: [email protected] or telephone on 07850 697807
How you can access and update your information
The accuracy of your information is important to us. If we hold inaccurate information about you, please email us at [email protected] or write to Anthony Wade at 3 Mills Studios, Three Mill Ln, London E3 3DU.
You have the right to ask for a copy of the information that Angel Media Limited holds about you, for which there is no administrative charge unless repeated or vexatious requests are made, in which case charges will apply.
We do not hold personal information other than your name, address, email address, telephone number, patient records and website details. If you have given us personal information, we take steps to ensure that it’s treated securely, to protect the loss, misuse or alteration of your information.
Non-sensitive details (such as your your email address) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. Any information you transmit to us, is done at your own risk, although we always make our best efforts to ensure that your information is secure.
Additionally, you have the right to request deletion of your details or object to our processing of your details. You can do so at any time by emailing [email protected] Under those circumstances, we will no longer keep your details, or process your details, unless we are required to keep them as a matter of law or unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
Links to other websites
In addition, if you have accessed our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and would encourage you to read their privacy policies and practices.
16 or Under
We want to protect the privacy of children aged 16 or under. If you are aged 16 or under and have accessed this website, please get your parent/guardian’s permission before providing us with any personal information.
This website is owned and operated by Anthony Wade, who also acts as the Data Protection Officer for Angel Media Limited. You can contact us by using our website contact form, emailing us at [email protected], or contacting Anthony Wade at 3 Mills Studios, Three Mill Ln, London E3 3DU
Review of this Policy
We keep this Policy under regular review and it was last updated in May 2018